Expériences professionnelles
Trainee sales assistant
JIVA HILL RESORT , Crozet - Stage
De Juin 2015 à Décembre 2015
- Participation in monthly commercial department meetings, group related event planning
- Reservation of group seminars, welcoming of groups, technical monitoring, coordination, management of group invoicing
- Responsibility for communication between group concerned services
- Frequent contact with international organisations
- Partial replacement of Director of Sales & Marketing during absence
Trainee in the reservation department
- Stage
De Avril 2014 à Octobre 2014
- Experience in team-work, customer relations, and autonomy
- Experience in a brand changing hotel (Conrad until 2013), during total renovation
- Experience of international events such as G7 2014, Sea Food congress 2014
- Participation in monthly department meetings: objective setting and event planning
Trainee in the housekeeping department
- Stage
De Avril 2013 à Août 2013
- Experience in working autonomously, taking initiative and training a full-time employee
- Experience as linen maid and chambermaid
- Training of a new employee
Experience in food & beverage, housekeeping and front office
- Stage
De Janvier 2013 à Janvier 2013
- Main Reception tasks: Check-in, Check-out, Customer billing, Information, Customer Loyalty
- Main Service tasks: Order handling, Simultaneous table service, Managing of a commis waiter
- Experience with luxury hotel customers
Formation complémentaire
Master in International Business
Business School Lausanne - Luxury Management
2016 à 2017
Parcours officiels
Langues
Allemand - Notions
Anglais - Courant
Espagnol - Technique
Italien - Courant
Français - Langue maternelle