photo de profil d'un membre

Lisa

Lisa Foffano CV 2015

Expériences professionnelles

Trainee sales assistant

Jiva Hill Resort , Crozet - Stage

De Juin 2015 à Décembre 2015

- Participation in monthly commercial department meetings, group related event planning
- Reservation of group seminars, welcoming of groups, technical monitoring, coordination, management of group invoicing
- Responsibility for communication between group concerned services
- Frequent contact with international organisations
- Partial replacement of Director of Sales & Marketing during absence

Trainee in the reservation department

- Stage

De Avril 2014 à Octobre 2014

- Experience in team-work, customer relations, and autonomy
- Experience in a brand changing hotel (Conrad until 2013), during total renovation
- Experience of international events such as G7 2014, Sea Food congress 2014
- Participation in monthly department meetings: objective setting and event planning

Trainee in the housekeeping department

- Stage

De Avril 2013 à Août 2013

- Experience in working autonomously, taking initiative and training a full-time employee
- Experience as linen maid and chambermaid
- Training of a new employee

Experience in food & beverage, housekeeping and front office

- Stage

De Janvier 2013 à Janvier 2013

- Main Reception tasks: Check-in, Check-out, Customer billing, Information, Customer Loyalty
- Main Service tasks: Order handling, Simultaneous table service, Managing of a commis waiter
- Experience with luxury hotel customers

Formation complémentaire

Master in International Business

Business School Lausanne - Luxury Management

2016 à 2017

Parcours officiels

Institut Paul Bocuse – Licence – Management International de l'Hôtellerie - Restauration – 2015

Langues

Allemand - Notions

Anglais - Courant

Espagnol - Technique

Italien - Courant

Français - Langue maternelle