photo de profil d'un membre

Hamza MEGZARI

Hamza MEGZARI - Resume 2014

30 ans - FES (30000) Maroc - megzarihamza2013@gmail.com - 0669748141

Situation professionnelle

N'envisage pas de changer de poste actuellement

Résumé

Passionate , perserverant and ambitious. I am a sales oriented person with great experience in hospitality and tourism industry, the several management trainings i have done in luxurious hotels chains around the world such as Accor, Hilton & Movenpick which provided me with a solid understanding of the hospitality industry.

I acquired Double Master Degrees in international hospitality management at The “Paul Bocuse Institute” and “Lyon Business School of hotel management”. Moreover, I have a bachelor degree in management and marketing in hospitality.

Very committed to sales and business development, and having a cross experience in F&B, banqueting & events, front office and travel agencies, I have cumulated a solid experience in hospitality to anticipate guests needs and exceed their expectations.

Having a hunger to surpass targets and a passion for sales, Business & development, I am looking for a challenging position to build up a professional career.

Expériences professionnelles

General manager development program (hilton elevator middle east & africa)

HILTON , Ras al khaimah

De Octobre 2014 à Aujourd'hui

F&b management training at the 1st waldorf astoria ras alkhaimah in uae

De Juillet 2013 à Décembre 2013

Part of the pre-opening team. Luxurious palace offering 350 suites , 11 F&B outlets, Banqueting and events
facilities with convention centre nearby for more than 1500poeple .
-->Achievements:
-In charge of managerial and operational support for 11 Outlets.
-Organise events and banqueting for more than 500 hosts.
-Implementing SOP’s and Brand standards
-Collaborate with the team to enhance the service quality and create memorable luxurious experience to
our guests for a yearning to return.

Commercial / guest relation - management training

De Juin 2012 à Septembre 2012

In Sofitel Palais Jamai 5 stars in Fez- Morocco- during 3 months internship in 2009. Luxurious hotel brand within the Accor group, Sofitel has over 120 hotels and resorts in over 40 prestigious destination. Sofitel Palais jamai Fes with 142 rooms and suites and 5 conference rooms for more than 200 people.
-->Achievements:
-Managing key accounts identify & generate new business.
-Organization of cooperate events and meetings
-Tracking and increasing customer satisfaction and loyalty
-Maintaining strong relationships with corporate sales, and maximizing returns on accounts.

Assistant logistics manager

De Juin 2011 à Décembre 2011

I Participated actively in the organisation of the 34th edition of the African Championship of Handball in Tangier -Morocco- during 6 months in “Costacom” Events agency at 2012 .Famous for organising and managing prestigious events and festivities. Organizing conferences and seminars for companies such as “Maersk Group”, “Renault-Nissan”…
-->Achievements:
-Promoted the best employee of the month
-Key interface between the guests and the management team to effectively manage and developing key client relationships.
-Canvassing sponsors and companies.
-Negotiates offers and packages with hotels for accommodating &catering teams and delegations.
-Managing and coordinating transportation for more than 2000 hosts

Receptionist/reservation - management training

De Juin 2010 à Août 2010

in MGallery Le Royal, 5 stars in Lyon France, internship in 2010 with 64 rooms and 10 suites. MGallery is a Collection of 64 high-end hotels all around the world within the Accor group.
-->Achievements:
-Ensure efficient check-in/out , maintaining guest accounts and record their preferences
-Assist as a personal concierge in order to deliver personalise service
-Managing actively reservations sales-related opportunities and upselling
-Closing checks and handling property management system (Hotix, CRM, TARS)

Assistant sales & marketing manager

De Juin 2009 à Décembre 2009

Wonderful experience in the Sahara Tours travel agency in Tangier-Morocco. Leader in travel industry in morocco as Responsible for managing guests a portfolio during 8 months -half time contract - in 2009.
-->Achievements:
-Promoted internally as Assistant sales manager for leisure.
-Won 12 new contracts in 8months.
-Managing the relationship between the internal and external stakeholders, liaising with clients, airline companies and hotel managers, ensuring internal stakeholder KPI’s are fulfilled whilst ensuring client needs were being exceeded.
-Design Tailor made programs and assist for corporate travel management.

F&b coordinator - management training

De Juin 2008 à Août 2008

In 5stars resort & casino in Tangier - morocco- 3 months internship in 2008. Mövenpick Hotels & Resorts, an international upscale hotel management, is represented in 24 countries with 79 hotels, resorts and Nile cruisers currently in operations.
-->Achievements:
-Administration and operational support
-Training development program
-Regularly audit all catering units, prepares “trend” reports and collaborate with the restaurants managers to maximize their performance

Formations complémentaires

Master degree in International Hotel and Restaurant Management -Paul Bocuse Institute in Lyon,France

Paul Bocuse Institute in Lyon, France. - Master degree in International Hospitality Mangement

2013 à 2015



Bachelor degree in hospitality and restaurant management

Higher Institute of International Tourism in Tangier, Morocco - Bachelor degree in hospitality and restaurant management

2009 à 2012



Technician Diploma in accommodation department

Institute of Technology in hospitality and Tourism of Tangier, Morocco. - Hopitality and tourism management

2007 à 2009



Associations

Rotaract Tanger Detroit

In charge of MICE activities

Parcours officiels

Institut Paul Bocuse – Master – Master Management International de l'Hôtellerie et de la Restauration – 2015

Langues

Arabe - Langue maternelle

Français - Courant

Espagnol - Technique

Anglais - Courant

Centres d'intérêt

  • Basket ball
  • Tennis
  • New technologies and singing