photo de profil d'un membre

Amélie CUTAYAR

acutayar@institutpaulbocuse.com - 06 22 03 06 73

Résumé

Creative and curious; Graduated from a Master degree in digital - and a Msc in International Hospitality Management from Institut Paul Bocuse and EM Lyon Business School. I'm looking for new challenges in the hospitality area (Lyon-Paris-London-Geneva) in Marketing - Sales - Guest Relations Department

Expériences professionnelles

Sales assistant

- CDD

De Novembre 2018 à Avril 2019

▪ Answered to requests for reservations
▪ Optimized the occupancy rate of the establishment
▪ Set up invoices and followed up on payments
▪ Followed-up the Conciergerie with external service providers
▪ Organized and participated of Live Courchevel - Courchevel is inviting Tour Operators and Travel
agents to discover the ski station
▪ Assured the reception of customers
▪ Arranged and participated in press visits / Organized a Photo Shoot

Human ressources assistant

- Stage

De Juin 2018 à Novembre 2018

▪ Participated to the recruitment of the new trainees and their integration within the hotel
▪ Ensured the whole internal communication / creation of supports / send the intern newsletter
(daily and month)
▪ Revitalized the social animation within the hotel: organization of sporting events, or day and meal
with themes
▪ Helped to the organization of the formation

Digital marketing assistant

- CDD

De Janvier 2017 à Mai 2017

▪ Redesign of the website
▪ Web Content Writing "SEO friendly"
▪ Implementation of a strategy to acquire traffic based on different social networks
▪ Marketing intelligence strategies for competing communications Platforms:Facebook, Google +, Instagram

Brand and business developer,

- Stage

De Avril 2016 à Octobre 2016

▪ Development of the restaurant’s brand and image of Gilles Epié
▪ In charge of creating and sending newsletters
▪ Research and acquisition of new partners
▪ Development of Google Adwords and SEO
▪ Controlling the « e-reputation »

Internship as trainee polyvalent

- Stage

De Avril 2015 à Juillet 2015

▪ Managed customer relationship
▪ In charge of reception - check-in / check-out
▪ Managed reservations using Amadeus software
▪ Checked rooms’ cleaning

Recurring job, hotel management assistant

- CDD

De Juillet 2014 à Août 2014

▪ Managed reservations (software FronRes)
▪ Extranets management (Booking.com, Expedia, Prestigia)
▪ Managed customer relationship
▪ Breakfast preparation
▪ Controlling the work of housekeeping

Internship as sales assistant,

- Stage

De Avril 2014 à Mai 2014

▪ Conducted market studies on the luxury hospitality in Alpes-Maritimes region
▪ Analyzed environmental changes in the hotel industry
▪ Organized events in the hotel

Internship as communication officer in human resources department,

- Stage

De Avril 2013 à Juin 2013

In charge of Business Communication :
▪ Developed a model for online publishing jobs
▪ Improved corporate presentation tools
▪ Enhanced communication within the company’s hotels

Formation complémentaire

Master 2 "e-Tourisme"

ISEM (Institut Supérieur d'Economie et de Management) - digital, tourisme, hôtellerie

2013 à 2016

Parcours officiels

Institut Paul Bocuse – MSc – International Hospitality Management – 2019

Langues

Anglais - Technique

Français - Langue maternelle

Chinois - Notions

Compétences

Marketing
Digital
Création de sites web
SEO
Management d'équipe
Connaissances sur l'organisation d'un hôtel
Gestion Hôtelière
Opera PMS
PMS
Social Media Marketing

Centres d'intérêt

  • Travelling
  • Sport
  • Fashion